Shop Name: Quiero
Contact Number: +65 91019340
Shop Description:
Quiero is a newly branded, Singapore based online menswear boutique that deliver collections of apparels and accessories uniquely for all men. Quiero is a registered business and founded in February 2015 with the passion and aim of sharing fashion styles and needs to our customers. At Quiero, we seek different channels to collect valuable reviews from our customers on our collections, but not limited to any other fashion style and designs for discussion so as to improve our next collection. Quiero promise to let your wardrobe stay stylish and up to date throughout the season. At Quiero we provide the finest collection of men’s fashion apparels and accessories that gives you a cutting edge style over the others. We provide a wide range of men’s fashion apparels like t-shirts, shirts, shorts and clothing accessories like bow ties, bracelets and many more which are both stylish and 100% authentic. You have a lot of variety and options at Quiero, to choose from.
Singapore
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Postage and Delivery
Quiero absorbs all prices for local delivery through Normal Postage.
Unfortunately, Quiero will not be responsible for any lost parcels / damaged items mailed out.
Hence, we encourage customers to opt for Registered Postage should they feel unsafe.
All orders are processed and dispatched within 1-2 days upon verification of payment. Local delivery takes 2-5 business days.

Registered Postage
For customers who opt for Registered Postage, it is Quiero's regret to inform you that an additional fee of S$4.00 will be imposed per order on top of the total bill calculated.

A registered article number will be emailed to you. With this registered article number, you may track the status of your order

Local Courier Service
For customers who spend more than $60 and above in one order, Quiero will be providing free courier service. The order will be send to your doorstep (between 12pm to 5pm for office addresses and 5pm to 8pm for home addresses).

International Shipping
Quiero provides shippping options to neighbouring countries and other parts of the world at a flat rate. The following are the rates:

Malaysia S$5.50
Brunei S$5.50
Indonesia S$8.00
Philippines S$8.00
Rest of the world S$30.00

Additional S$2.50 appplicable for international registered article.

Exchange
There is strictly no refunds and returns for any items purchased. Please refer to the size guide before purchasing.
Exchange would only be done for our new customer (first purchase for clothing only), thus we can offer you to send item(s) back to us at your own postage fee.

We apologise if we had sent you a defective / incorrect item(s).
All parcels have to mailed back within 7 days from the day the parcel was delivered.
Please drop us an email at [email protected] to inform us of the defective / incorrect item(s) with a clear snapshot of the defect area. Quiero will reimburse normal postage for defective / incorrect item(s) sent.

* Quiero is only able to replace/exchange the item(s) in its original packaging (tag intact, unwashed and unaltered).
Exchanges for articles which do not meet all above mentioned conditions will by duly declined.
* There may be a slight difference in our given measurements and colours of items. In such cases, the variance may not be
considered as a defect.

Refunds
For backorders, payments shall be made in FIRST before we proceed your orders.
We will email you once your items have arrived and shall delivered to your mailing address.

For a full refund, we will be issued amount via the same payment method that you have used.
Full refund are processed on case-by-case basis and usually in occasion when customers bought an item when it is out of stock.
We apologise for any inconvenice caused in such case.