No return or refund is allowed once item has been shipped out. In the event that the item is found defect due to manufacturer or fault of production, we will accept return of packages within 7 days of the date of order and exchange one to one.
We require the item to be unused, in the same condition you received it and in the original box and/or packaging. Please email us at [email protected] or contact us at 91517433 within 7 days of the date of order. Do also include in the following details for our tracking purposes: Order no: Contact no: Reason for the refund/exchange:Once we receive your request for exchange, we will contact you within 1 working days for further instructions. When your return is received and inspected by us, we will process for an exchange and deliver the goods to you within 2 working days (depending on stock availability).
We don't accept the cases below:
- over 7 days from receiving the item
- if items are used or damaged
- Sending item without prior contact.