FAQ

Need Help? Contact Us

 

MY ACCOUNT

 

 

SHOPPING

 

 

PAYMENT & TAXES

 

 

SHIPPING AND TRACKING

 

Registered mail is recommended, because you will be able to track your item/s, whenever possible.

Please note that Bugis Street Online Pte. Ltd. will not be held responsible for any loss of mail packages, regardless of which shipping method was selected.

 

EXCHANGE OR REFUND

 

 

STORE CREDITS

 

Please note that Bugis Street Online store credits are
- valid for 1 month;
- for one-time use only; i.e. It must be redeemed within a single transaction;
- strictly non-refundable, non-extendable, and not exchangeable for cash.

 

SELLING